KPG Automation is committed to 100% total customer satisfaction and compliance with regulatory requirements for each project we undertake.

Dedication to quality is essential in all aspects of our operations and reflected in the way we function as a company. Quality is built into every system we design from inception to installation. We do not rely on testing and validation alone to ensure quality outcomes. We harmonize our workflow between CGMP , and our quality system under ISO 13485:2016. Our team is committed to complying with requirements and maintaining the effectiveness of the quality management system.

Our ultimate goal is to foster customer loyalty by delivering a level of service that will keep customers coming back again. We continually audit processes to ensure alignment with our Customer Requirements.

Risk Management

KPG Automation assesses risk at every step to ensure that we are able to meet the customer's critical quality attributes and critical process parameters with empirical data at every phase of the project.

corrective and preventive action (CAPA)

Our formalized CAPA process ensures that we quickly identify and address quality discrepancies. We take every action possible to ensure the efficiency and accuracy of every project.

Change Control

Just because something doesn’t do what you planned it to do doesn’t mean it’s useless. - Thomas Edison

We look at our challenges as opportunities for improvement. Whether through the CAPA process, or through our Continuous Improvement process, we look for ways to refine our workflow and provide value for our customers.